Commercial
Retail
Identity management, secure storage and collaboration tools
From the heart of the high street to online empires, the retail industry faces a unique set of challenges when it comes to IT.
Retailers need to be in control of their IT. They need solutions that drive their business forward by enabling them to meet customer expectations and making it easy for staff to do their jobs.
For retailers, it’s important their IT is working for them 24/7, keeping things running smoothly and letting staff focus on providing the best service.
Core’s Microsoft solutions for the retail sector are designed to keep retail businesses agile, productive and able to the put their customer first.
How Core can make a difference
Retailers can focus on customers more when their data is organised, searchable and easy to access. A secure central hub for data and documents like Microsoft SharePoint is the answer. Used by millions, SharePoint is highly customisable, can be accessed remotely and on premises, and includes security features so that access to data is controlled.
The retail sector is known for its high staff turnover, which can impact productivity and customer service. So, how can you keep your best staff and make sure service is consistently good? Engage them. A company intranet is a great tool for engaging teams. Within a secure platform that’s unique to your organisation, you can share information across departments and make communication easier. Engaged staff are happier and more likely to stay, so you can spend less time and money on recruitment and focus on the tasks that grow your business.
Having lots of stores and regional offices means retailers need to be able to work flexibly, from anywhere and at any time. That way, staff can easily move between locations and give customers the information they want, wherever they are. Solutions like Core’s Desktop as a Service give your teams access to a full-featured IT environment from any device and location, so your teams are totally flexible.
Retail teams need to be able to access the information they need to provide the best possible service to customers; but it’s also important to control who can access your data, and to withdraw that access when people leave. With Core’s identity solutions you have control over the whole user lifecycle, from on-boarding to off-boarding, so you can relax knowing the right people can access the information they need.
Our services
Discover our comprehensive range of offerings designed to meet your every requirement. From ground-breaking solutions to state-of-the-art technologies, we have everything you need.Our dedicated IT helpdesk team is available to address your technical issues and provide prompt resolutions. We offer a range of support options, including self-service portals, on-site support, remote assistance, and service desk management, tailored to meet your specific needs.
Embrace the power of the cloud with our secure and scalable cloud solutions. From cloud migration and deployment to ongoing management, support and optimisation, we help you leverage cloud technologies to drive agility, scalability, and collaboration across your organisation.
Unlock the true potential of your data with our comprehensive data management services. We assist in data governance, storage and backup solutions, data analytics, and business intelligence, enabling you to make informed decisions and gain valuable insights.
Our experts handle network design, implementation, monitoring, and maintenance, enabling you to focus on your core objectives.
Protecting your critical systems and data from ever-evolving cyber threats is our top priority. Our cybersecurity services encompass risk assessments, vulnerability management, threat detection and response, security awareness training, and incident response planning.
Minimise downtime and ensure business continuity with our robust disaster recovery solutions. We can develop tailored strategies, implement backup and recovery mechanisms, and conduct regular testing to ensure your systems are resilient against any unforeseen events.
Speak to our Retail Account Manager
Book your obligation-free meeting with our Retail Account Manager, Mark Pembroke, to tell us about your requirements and find out more about our complimentary assessments and full-service offerings.
Mark is the Retail and Hospitality Sector Manager for Core and is responsible for our main lines of business with Retail customers. He has been working extensively with Retail, Hospitality and Leisure customers for 6 years, helping those customers to identify and adopt new ways of working to achieve structural cost savings.