Success Stories
Hart District
Council
The story
Hart District Council needed a reliable technology partner who could align with their budget, offer the required expertise, and provide ongoing support.
"We feel our business is important to Core, and we feel seen and valued by Core. Obviously price and expertise are important too, and that’s what makes Core a winning team."
The Requirement
The Solution
Core partnered with Hart District Council in 2015 to help them on their IT transformation journey. The council collaborated with Core to tackle various infrastructure projects that spanned different aspects of their operations over the years. Some of these projects and Core services included:
- Migration to Microsoft
Core supported Hart in transitioning from Google to Microsoft, facilitating the migration of mail to Exchange and files into SharePoint. This laid the foundation for enhanced collaboration and communication within the organisation. - Office 365 Security Services
Core deployed Office 365 security services, incorporating multi-factor authentication (MFA), Azure Password Reset, Conditional Access, and single sign-on (SSO) to bolster data security. - Mobile Device Management
Core implemented Intune Mobile Device Management, empowering Hart to manage devices efficiently and securely. - Windows 10 Autopilot Trial
Core conducted a successful Windows 10 autopilot trial, paving the way for a seamless organisation-wide rollout. - Cloud Accelerator Workshop
Hart benefited from Core's Teamwork and Security Microsoft Cloud Accelerator workshop, enhancing their proficiency in leveraging Microsoft's cloud capabilities. - Smart Cloud Support
Core provides Hart with the flexible Smart Cloud Support service, enabling them to request assistance as needed.
The Results
Through our partnership with Core, Hart District Council has successfully transformed their technical landscape, achieved operational efficiencies, and seen a variety of benefits including:
- Enhanced Technical Infrastructure
Through Core's expertise, Hart's technical infrastructure advanced significantly, positioning them ahead of their peers. This empowered their workforce to operate remotely and efficiently. - Efficient Remote Work
Hart's employees gained flexibility and the ability to work remotely, resulting in improved turnaround times for issue resolution and enhanced job satisfaction. - Cost Savings and Flexibility
Core's solutions enabled Hart to reduce costs and channel savings into strategic investments. This allowed the council to digitally transform rapidly and effectively. - Supportive Partnership
Core's unwavering support, exemplified by Account Manager, Natalie, and the entire Core team, ensured that Hart felt valued and supported at all times. - Expert Solutions
Core's engineers consistently provided tailored solutions that exceeded expectations, ensuring Hart received the best possible outcomes for their challenges.
“Core provides really cost-effective and flexible support in a model that works really well for Hart. Through Core’s implementation of advanced infrastructure projects, we’ve been able to offer a better experience for our communities, with the appropriate security and compliance we required.”
Why Core?
Core provides really cost-effective and flexible support in a model that works really well for Hart. Through Core’s implementation of advanced infrastructure projects, we’ve been able to offer a better experience for our communities, with the appropriate security and compliance we required. Core has enabled us to save costs and channel those efficiencies into meaningful investments for our organisation. With the support of Core, we have been able to digitally transform faster and more effectively than some our local and regional government peers, and we feel that this has given us advantages in both a flexible hybrid working environment, and how we serve our communities.
I would highly recommend Core to other organisations looking for IT support, help on infrastructure projects, or managed IT services.”
Discover our solutions and services
Our portfolio encompasses end user solutions, Azure cloud technology, Microsoft business applications, and digital business platforms.
For businesses looking to develop a modern workplace, our cloud technologies help business achieve effective collaboration through cloud-based software, such as Teams, SharePoint, and Viva. We help businesses transition from legacy server solutions to Microsoft Azure.
To add greater value to our core business solutions, we provide digital platforms such as document management, case management, project management, and intranet solutions.
Our professional services team ensure our managed services run like clockwork, through professional onboarding experiences, and they are the reason Core is a Microsoft Gold Partner with more than ten specialisations.
We are extremely proud of our professional services team, who maintain multiple Microsoft accreditations providing our customers with specialist, hard-to-find skills, and delighting our customers every single day.
From individual project work, and technology enablement, through to Core's very own Smart Services, we never fail to deliver.
Core’s IT Managed Services have been carefully developed to provide specialist extensions of our customers' internal IT teams.
With our Managed Service Desk providing first line support to end users, customers benefit from SLA-backed expertise to ensure productivity remains high.
Underpinning our Managed Service Desk, we offer managed services to cover every aspect of business IT environments, from Managed End User Compute, Managed 365, and Managed Security, through to Managed Infrastructure services to cover physical and cloud assets.
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